After sales service from WD is useless. Please do not buy if your model isn’t in the title. This website is using cookies. These are some real problems experienced by WDC and Western Digital hard drives in general that we see in our lab. I mean the big one of course

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I’m glad to know that there are others out there that concur that this GB My Book is a piece of shit. I did this and it shows in hardware manager, but it has 4 different volumes, 3 smaller and then the K one, but Westren did not assign drive letters?

Step Five Do not attempt to remove the hard drive. The two clam shells that form the My Book are very snug. Got the same model as in the photographs wextern replaced it with a gig hitachi works like a charm thanks!

I’ve had two WD drives die.

Reboot Daily: How to open the Western Digital My Book GB

Thanks for the post. I just ended my battle with a Mybook GB premium as the firewire stopped working, said the device would not start. External Westen Drive Model: Short-circuit dw5000c032 automatic overload protection.

Read more about the condition. Cheers, if the disk does not work after performing firmware upgrade – that is NOT ok, but you had not lost your data!!!

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Can you point me in the right direction? Dumb, how do I replace the disk It seems that disk warped and it stops it from spinning properly from what I understand. Add to Watch list Watching Watch list is full. Read more about the condition. I don’t think mine is same as yours. If you havent used Knoppix before, you may want to look into it.

I did it in about wd5000c0332 minutes time, taking it easy Accepted, Eligibility for PayPal Credit is determined at checkout.

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After sales service from WD is useless. All 5 are working just wester and are usually on 12 hours in a day average. My Book stopped workin all of a sudden after pluggin it into my friends laptop which had Vista. Yes Chris, it is possible to put the hard drive into your PC and use it as the main drive.

Learn More – opens in a new window or tab Any international shipping and import charges are paid in part to Pitney Bowes Inc. Sign in to check out Check out as guest. Short of getting a pair of heavy duty wire cutters to get through the final lump of casing, does anyone have any ideas of how to get the drives out? Step two Put the My Book up on its end, the long rubber feet down.

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Western Digital wd5000c032 User Guide

I had the same firmware upgrade problem – disk does not work I guess, that disk is OK, but firmware screwed only the “case”. It is full to the brim gb worth of music files vids etc. In our lab we use special imaging hardware tools that are capable of reading raw sector data ignoring low level checksum check. From reading all the horror stories, your drive is likely to die also. I have had the BIOS actually detect the drive but now it is showing up as ‘unknown’. To the right of that you should see each partition within that disk.

Hah – take the drive out, bring it to a computer store and ask for a replacement.